支持与账号注销

海浪(Waves)· 供 App Store 审核与用户查阅

如何获得帮助

打开 App → 左上角侧栏 → 问题反馈,写下遇到的情况,也可附一张截图。可在「联系方式」里选填邮箱或微信,方便我们回复。提交后可在同一页的「我的反馈」查看内容和进度。

未登录也可以提交。暂时没网时,App 会先记下,联网后再送出。

如何注销账号

  1. 打开 App → 侧边菜单 → 账户设置
  2. 如未登录,请先完成邮箱登录
  3. 点击 注销账号,按提示获取并填写邮箱验证码
  4. 确认后,云端账户将被删除;建议同时清空本地数据

注销不可恢复。若无法打开 App,请在能使用 App 时到侧栏「问题反馈」申请人工协助注销,并提供注册邮箱。

隐私政策

详见:隐私政策

Support and account deletion

Waves · For App Store review and for you

How to get help

Open the App → sidebar at the top left → Feedback. Describe what happened. You can attach a screenshot. Under Contact, an email or WeChat is optional, so we can reply. After you send it, the same page lists it under Your feedback, where you can read it and see its progress.

You can send feedback without signing in. If you are offline, the App keeps it and sends it when you are back online.

How to delete your account

  1. Open the App → sidebar → Account
  2. If you are not signed in, sign in with your email first
  3. Tap Delete account, then request the email code and enter it
  4. After you confirm, the cloud account is deleted. We suggest also clearing data on this phone

Deletion cannot be undone. If you cannot open the App, go to sidebar → Feedback when you can, ask us to delete the account for you, and include the email you used to sign in.

Privacy Policy

See: Privacy Policy